LIMITED TWO-YEAR WARRANTY
We think that FXR Division Manufactured Motorcycle Parts and Accessories are the best on the market. That's why we back them up with this warranty:
FXR Division manufactured motorcycle parts and accessories are warranted against defects in materials and workmanship for two years after the purchase date. This warranty does not include failure due to:
Improper installation or assembly by the end user
Normal wear and tear
Surface finish imperfections and/or surface degradation due to aging and weather are not covered by this warranty.
Not sure how to install or assemble an FXR Division product? Have the work done by a qualified motorcycle mechanic or fabrication professional.
Due to the wide range of custom applications and assembly methods for FXR Division products, we cannot be responsible for damage to your person or property due to improper installation and/or human error.
REFUNDS AND EXCHANGES
Bought something that didn't work out? You can return new, unworn or unopened items for a refund. For returns made within 30 days of purchase, your purchase amount (not including shipping) will be refunded via your credit card or PayPal account.
FXR Division Split MX and Split Angle bars over 16” and FXR Division "G Series" bars over 17" are considered a "CUSTOM" order and are manufactured as such and specifically to order… Orders for these bars WILL BE subject to a 20% Cancellation Fee if order is cancelled after 7 Days from the Date the Order was placed... NO EXCEPTIONS!!!
When in doubt, don't install! If a product has been installed and has damage (for example, clamp marks on handlebars), we won't offer refunds or exchanges... On the RARE occasion that we do accept your return... a 20% restocking fee and/or the total due to repair the item will be assessed...NO EXCEPTIONS!!!
If you're returning something, make sure that your box is tightly packed and securely sealed! Any items that are damaged to improper packaging will not be refunded.
To return a product for refund or exchange, please follow these instructions:
Get a Return Merchandise Authorization (RMA) number by e-mailing our warranty department, make sure to include REQUEST FOR RMA NUMBER in your email to firstname.lastname@example.org.
Write a letter with your full name, phone number, e-mail, and shipping address. Attach proof of purchase (invoice, bill of sale, cash receipt, etc.) to your letter. Refunds and exchange requests without Return Merchandise Authorization numbers and proofs of purchase will not be considered. Sorry, but there are no exceptions to this policy.
Securely package the product with letter, proof of purchase, and RMA number clearly marked on the outside of the box.
Return the product to FXR Division via USPS Priority Mail Express, UPS, FedEx, or any other carrier that requires a delivery confirmation signature. We cannot be responsible for returned merchandise lost in transit. Ship to the address below:
Attn: Warranty Department
620 W. Adams
Phoenix, AZ 85003