LIMITED ONE YEAR WARRANTY FOR FXR DIVISION MANUFACTURED PARTS AND ACCESSORIES

We think that FXR Division Manufactured Motorcycle Parts and Accessories are the best on the market. That's why we back them up with this warranty:

FXR Division manufactured motorcycle parts and accessories are warranted against defects in materials and workmanship for one year after the purchase date. This warranty does not include failure due to:

  • Improper installation or assembly by the end user

  • Normal wear and tear

  • General neglect

Surface finish imperfections and/or surface degradation due to aging and weather are not covered by this warranty.

Not sure how to install or assemble an FXR Division product? Have the work done by a qualified motorcycle mechanic or fabrication professional.

Due to the wide range of custom applications and assembly methods for FXR Division products, we cannot be responsible for damage to your person or property due to improper installation and/or human error.

 AFTERMARKET PARTS WARRANTIES

As we sell a large selection of Aftermarket Parts and Accessories that are NOT Produced or Manufactured By FXR Division… the Original Manufacturers Warranty would apply.

Any defects in materials, finishes, and workmanship are NOT the responsibility of FXR Division and would need to be address with the Original Manufacturer… we at FXR Division will help facilitate this process if need be, but accept no responsibility for stated issues.

RETURNS

Bought something that didn't work out? You can return NEW, UNWORN and UNOPENED items for a refund… Items that are Opened, Used, or Not In Their Original Packaging or Wrapping WILL NOT BE ACCEPTED… NO EXCEPTIONS.

You have 30 days from the date your order was shipped to return your NEW, UNWORN, and UNOPENED item.

Once your Return has been received by FXR Division…. Your order will be inspected and the price you were charged for the returned item(s) …not including shipping and minus applicable Restock Fees, will be refunded back to you by whatever means you paid for your FXR Division order ( Credit Card, Apple Pay or to your PayPal account).

HOWEVER, PLEASE BE AWARE THAT THERE IS A 20% RESTOCKING FEE ON ALL FXR DIVISION MANUFACTURED PARTS (FXR DIVISION HANDLEBARS, FXRP BAG RAIL SYSTEMS, CRASH BARS, ETC.)

THERE IS A 15% CHARGE FOR NON FXR DIVISION MANUFACTURED PARTS RETURNED… We are charged that fee to process your order regardless… therefore it becomes your responsibility if you would like to return your order.

We do apologize… however we are a small business and not in the position to pay processing fees for an order that you choose to return for a refund.

WHEN IN DOUBT…DO NOT INSTALL !!!! If a product has been installed, attempted to install (wires pulled, item unwrapped and test fitted, etc), and/or has damage (for example, clamp marks on handlebars), we won't offer refunds or exchanges...

RETURNS AFTER 30 DAYS : On the RARE occasion that we do accept your return... a 30% restocking fee and/or the total due to repair the item will be assessed...

***FXR Division G Series, Split MX and Split Angle bars over 16” are considered a "CUSTOM" order, are manufactured as such, and specifically to order… Orders for these bars WILL BE subject to a 20% Cancellation Fee if order is cancelled after 7 Days from the Date the Order was placed... NO EXCEPTIONS!!!***

****If you're returning something, make sure that your Return is packaged so that no damage to your return will incur and that your return box is tightly packed and securely sealed! Any items that are damaged in transit will your responsibility and will either be deducted from your refund amount or will not be refunded and returned back to you.****

To return a product for refund or exchange, please follow these instructions:

  1. Get a Return Merchandise Authorization (RMA) number by e-mailing our warranty department, make sure to include REQUEST FOR RMA NUMBER in your email to info@fxrdivision.com.

  2. Write a letter with your full name, phone number, e-mail, and shipping address. Attach proof of purchase (invoice, bill of sale, cash receipt, etc.) to your letter. Refunds and exchange requests without Return Merchandise Authorization numbers and proofs of purchase will not be considered. Sorry, but there are no exceptions to this policy.

  3. Securely package the product with letter, proof of purchase, and RMA number clearly marked on the outside of the box.

  4. Return the product to FXR Division via USPS Priority Mail Express, UPS, FedEx, or any other carrier that requires a delivery confirmation signature. We cannot be responsible for returned merchandise lost in transit. Ship to the address below:


FXR Division
Attn: Warranty Department
1221 W. Pierce Street
Phoenix, AZ 85007

CANCELLATIONS

Ordered something and “Decided that you are going to go a different route”… or and item is on Back Order or In Production and you have decided not to wait…

Not a problem… simply give us a call at (480)953-3522 or email us at info@fxrdivision.com with your Name and Order Number and we will cancel your order.

HOWEVER, PLEASE BE AWARE THAT THERE IS A 5% CANCELLATION CHARGE… We are charged that fee to process your order regardless… therefore it becomes your responsibility if you would like to cancel your order.

We do apologize… however we are a small business and not in the position to pay processing fees for an order that you choose to cancel.